Carolyn S Dean

AI and Dental Marketing Strategist, Entrepreneur, Speaker and Author

You run a great practice. I help make the work around it easier.

For more than 20 years I have helped dental practices grow with smart marketing, better systems and, more recently, the sensible use of AI. More than 500 practices across Australia and New Zealand later, the goal is the same: a full appointment book and a team with time for patients.

500+
practices across Australia and New Zealand
20+
years in marketing, specialising in dental and healthcare
17
years running My Dental Marketing
2018
ADIA Dental Industry Professional of the Year
How I work

Practices grow when the basics are done well, consistently.

The practices that grow steadily tend to share the same foundations. They know which patients they want more of, their team follows simple systems, and the right tools handle repetitive work. That thinking sits behind everything I do, from advising practice owners to the platform we have built at Trilbii.

Carolyn Dean, dental marketing consultant and speaker
Built on three things, in order
01

Clarity

Knowing who your ideal patients are, which treatments you want more of and what your numbers are telling you.

02

Systems

Recalls, reactivation, phone skills and simple processes that keep the appointment book full without relying on one person.

03

Leverage

Using AI and the right tools to take repetitive admin off the team, with human review kept where it matters.

Work with me

Three ways to work together, depending on where your practice is.

Trilbii logo

Trilbii

AI for dental marketing and operations

Trilbii is built specifically for the non-clinical side of running a dental practice, helping teams with marketing, operations, AHPRA advertising compliance and practice management.

Carolyn Dean, dental marketing consultant and speaker

My Dental Marketing

Specialist dental marketing, done for you

Branding, websites, SEO, paid search and social media built for dental practices by the team I have led for more than 17 years, helping practices attract new patients and keep the ones they have.

Carolyn Dean, dental marketing consultant and speaker

Marketing Consulting

Strategy and advice for practice owners

One to one guidance on launch strategies, retention and recall, your online presence and the numbers that matter, such as marketing budgets and agency fees.

Carolyn Dean on stage presenting to a full room at ITI Congress Australasia 2026
Speaking

Sessions for dental conferences, study clubs and teams.

Keynotes and workshops built around what is working in practices right now, with clear steps attendees can take back to their team the following week.

01 The AI-Powered Practice: From Overwhelmed to In Control
02 AI and the Patient Journey
03 Beyond ChatGPT: AI for Dental Teams
04 Getting More From Your Existing Patients
05 Marketing Within the AHPRA Advertising Guidelines
Presented at and partnered with
Fully Booked Dentist, the dental marketing book by Carolyn Dean
Book and podcast

Fully Booked and AI Your Practice

Fully Booked: Dental Marketing Secrets for a Full Appointment Book sets out a clear, step by step approach to attracting new patients and keeping the ones you have.

On the AI Your Practice podcast I talk with dental leaders, technology experts and practice owners about where AI genuinely helps a practice today.

Articles

Latest articles

Testimonials

What practice owners say

Dr Robert Ayar and Ban Ayar, Ayar Dental
Dr Tony Goswell
Next step

A well run practice and a team with time to breathe can go together.

Tell me where your practice is now and where you would like it to be. We will work out the best place to start.